nagapetirPrivacy Policy

This page describes what we collect when you use nagapetir and how we keep that data protected. When you register on our platform, deposit via DANA, e-wallet, mobile banking, or your bank account, or place a wager on Liga 1 or any other market, we gather personal information—your email, phone number, identity documents for KYC verification, and payment details. We treat this data with care, using it only for account management, fraud prevention, and regulatory compliance.

We at nagapetir do not sell your personal information to third parties. We do not share your details beyond what is necessary to process your deposits, withdrawals, and account verification. Our servers encrypt all sensitive data in transit and at rest. We limit access to your information to our staff who need it to operate the platform, and we apply strict security standards to keep your account safe.

If you have questions about how we handle your data, how to access or delete your information, or how to exercise your privacy rights, this page explains our practices in plain language. We also clarify how cookies work on nagapetir, what happens if our servers are compromised, and how we respond to data requests from regulators.

What Data We Collect on nagapetir

We at nagapetir collect data in several categories. When you register, we ask for your email address and phone number. These are the foundation of your account. We use your email to send account notifications, password reset links, and updates on our promotions. We use your phone number for two-factor authentication (2FA)—a security code sent via SMS that you enter when logging in from a new device.

Identity and verification data

Before you can deposit on nagapetir, we require KYC verification. You upload a photo of your passport, national ID, or driver's licence. Our system scans this document and checks it against official records to confirm your identity and age. We store your identity documents on encrypted servers and do not share them with payment processors or marketing partners. We retain these documents only as long as required by law and our own anti-fraud policies.

Payment and transaction data

When you deposit on nagapetir via DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or direct bank transfer (mobile banking, local payment, online payment, e-wallet), we receive your payment method details. We do not store your banking credentials—our payment processors handle that encryption. We do record the fact that you made a deposit, the amount, and the timestamp. This transaction record sits in your account history and is used for accounting, dispute resolution, and regulatory reporting.

Gameplay and account activity

We log every wager you place on nagapetir—the game, the stake, the odds, and the outcome. We track your account balance updates in real time. We record your login times and device information (e.g., Android version, browser type) for security audits. This activity log is yours to review—you can download your full account history from your nagapetir dashboard at any time. We use this data to detect fraud, investigate disputes, and comply with anti-money-laundering regulations.

How We Use Your Data and Third-Party Processors

We use your data for the following purposes: (1) to verify your account and prevent fraud, (2) to process your deposits and withdrawals, (3) to resolve disputes and investigate complaints, (4) to comply with legal requirements and anti-money-laundering regulations, and (5) to improve our platform's performance and user experience. We do not use your data for direct marketing without your explicit consent.

Third-party processors on nagapetir

Our payment processors—DANA, e-wallet, mobile banking, local payment, online payment, and our banking partners—receive limited data necessary to confirm your transactions. We share only your account name, the transaction amount, and a unique transaction ID. We do not share your full identity documents or gaming history with payment processors. These processors are bound by their own privacy policies, which we recommend you review. If you withdraw to a bank account (e-wallet, mobile banking, local payment, online payment), those banks receive your account number and full name for fund transfer purposes only.

Cookies and tracking on nagapetir

Our website and mobile app use cookies—small text files stored on your device that help us recognize you when you log in, remember your preferences, and track how the platform is used. Session cookies expire when you close your browser. Persistent cookies remain on your device until you delete them or they expire. We use cookies to keep you logged in, to remember your language preference, and to analyze aggregate traffic patterns (e.g., which games are most popular). We do not use cookies to track your activity across other websites. You can disable cookies in your device settings, but this may limit nagapetir's functionality.

Data retention and deletion on nagapetir

We retain your account data for as long as your account is active. If you request account closure, we retain basic transaction records for seven years to comply with anti-money-laundering regulations. After this period, we delete your personal data unless we are legally required to keep it. You can request deletion of non-essential data (e.g., optional profile fields) by contacting our support team. We cannot delete KYC documents or transaction history, as these are required by law.

1. We collect email, phone, and identity documents for account security

   KYC verification prevents fraud and confirms your age.

2. We share limited data with payment processors only

   e-wallet, mobile banking, local payment, and banks receive transaction data but not your full identity.

3. We encrypt all sensitive data in transit and at rest

   Your credentials and payment details are protected by industry-standard encryption.

4. We retain transaction records for seven years after account closure

   This is required by anti-money-laundering law; personal data is deleted sooner.

Data breaches and security on nagapetir

We implement security measures including encryption, firewalls, and regular security audits to protect your data. If a security breach occurs and your personal information is compromised, we will notify you by email and in-app alert without unnecessary delay. We will also report the breach to relevant regulators as required by law. We encourage you to enable two-factor authentication on your nagapetir account as an additional security layer—this prevents unauthorized login even if your password is exposed.

Data location and cross-border transfers

Our servers may be located outside your jurisdiction (e.g., in Southeast Asia or other regions). By using nagapetir, you consent to your data being transferred to and stored on servers outside your home country. These servers are subject to the same security standards as nagapetir's primary infrastructure. If you are uncomfortable with cross-border data transfer, you have the right to request account closure and data deletion.

Contact and data requests

If you have questions about our privacy practices, wish to access your data, or want to exercise your rights, contact our support team. We respond to data-access requests within a standard timeframe. Requests from regulators (e.g., from Jakarta or Surabaya financial authorities) are handled according to law—we comply with valid legal orders while protecting your rights.

Our Privacy Commitment

We at nagapetir believe your privacy is fundamental. We collect only the data necessary to operate our platform, verify accounts, prevent fraud, and comply with law. We do not sell your information, do not profile you for third-party marketing, and do not use your gaming history for anything beyond platform improvement and regulatory reporting. Your account security—via KYC, 2FA, encryption, and careful access controls—is our daily priority.

This privacy policy applies to all nagapetir services accessed via Android app, iOS browser, or desktop website. We may update this policy from time to time; we will notify you of material changes via email or in-app notice. Your continued use of nagapetir following a policy update constitutes your acceptance of the revised terms. If you have any concerns about how we handle your data, reach out to our support team—we are here to help and to answer your questions plainly and thoroughly.